Support
Frequently Asked Questions
Do you sell to individual customers?
We are a B2B supplier — our customers are service technicians, repair businesses, retailers, dealers, and distributors. If you repair appliances professionally, you're in the right place. For a one-off part for your own appliance, we recommend contacting a local technician, who may well source it from us.
How do I place an order?
Browse the catalogue, add the parts you need to your enquiry list with quantities, and send the list as a single WhatsApp message using the button in the enquiry drawer. We respond with rates and availability, typically within 24 hours.
Do you offer bulk or distributor pricing?
Yes. Pricing is tiered by quantity, and distributors and wholesalers get dedicated rates. Mention your expected volumes in your enquiry and we'll quote accordingly.
Where do you deliver?
Pan-India — every state and union territory. Dispatch is typically 1–3 business days depending on your location and transport availability.
How do you ensure part quality?
We import and distribute precision replacement parts tested against OEM tolerances. Part specifications are listed on each product page, and our team can confirm compatibility for your appliance model before you order.
Can you help me identify a part?
Yes — send us a photo of the part or the appliance model number on WhatsApp and we'll identify the matching replacement from our range.
How do I become a dealer?
Fill in the short form on our Become a Dealer page. We'll get in touch to discuss territories, volumes, and pricing.
What if a part arrives damaged or doesn't match?
Report it to us on WhatsApp with photos within 48 hours of delivery and we'll arrange a replacement or credit as appropriate.
Didn't find your answer? Contact us — we respond within 24 hours.